Frequently Asked
Questions
Answers to the most common questions. Don't see yours? Call us directly.
How long will my collision repair take?
Repair time depends on the damage. Minor repairs can take 2-3 days, while major collision damage may take 1-3 weeks. We'll give you an estimated timeline during your free inspection.
Do I need to get multiple estimates?
No. In California, you have the right to choose any repair shop. If you trust us, we'll work directly with your insurance company on the estimate.
Will my insurance cover a rental car?
Many insurance policies include rental car coverage. If yours doesn't, ask us about our free rental car program for qualifying customers.
How does deductible assistance work?
Deductible assistance helps reduce or cover the amount you'd normally pay out of pocket. Eligibility depends on your situation. Call us — there's no cost to ask.
Do you work with my insurance company?
We work with all major insurers including Geico, State Farm, Progressive, Allstate, Farmers, Liberty Mutual, and many more.
What if the insurance estimate is too low?
This happens often. We advocate on your behalf, providing documentation for proper repair procedures and OEM-quality parts.
Can you match my car's paint color?
Yes. We use computerized paint matching systems for a seamless, invisible finish.
What forms of payment do you accept?
We accept insurance payments, all major credit cards, cash, and certified checks.
Do you offer a warranty on repairs?
Yes. We stand behind our workmanship with a warranty. Details depend on the repair type.
I just had an accident — what should I do first?
First, make sure everyone is safe and call 911 if there are injuries. Document the scene, exchange information, and contact your insurance. Then call us — we'll handle everything from there.
Do you provide free estimates?
Yes. Every estimate is completely free and comes with no obligation.
What areas do you serve?
We're in Long Beach and serve Lakewood, Signal Hill, Carson, Cerritos, Bellflower, and beyond.
Still Have Questions?
We're here to help. Call us or get your free estimate today.